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Admir Cafés SA

The following terms and conditions apply exclusively to private customers and restaurants. Different provisions apply to resale.

General

The Terms and Conditions form the basis of a fair customer relationship. By placing an order, the customer agrees to the Terms and Conditions. We do everything we can to serve our customers’ needs and ensure their complete satisfaction.

Reach

Our full range at www.admir-cafes.ch is intended for customers in Switzerland and the Principality of Liechtenstein. Shipments to other countries require prior approval.

Prices

All prices are per item in Swiss francs, including VAT. Price changes and limited-time promotions may occur at any time and do not require prior notice.

Payment

Our prices are net, payable within 30 days; cash discounts are not offered. The goods remain the property of Admir Cafés SA until the invoice is paid in full. Late payment interest may be charged for late payments. Admir Cafés SA reserves the right to charge reminder fees. All credit card payments are processed through Bs Payone. Bs Payone is a secure electronic payment solution for processing online payments over the Internet. The certified payment platform ensures simple and secure payment transactions for credit and debit cards, for both the store operator and the cardholder.

Order processing

After receiving the electronic order, the order is reviewed. Any changes will be communicated by phone or electronically within five business days.

Shipping and packaging fees

Delivery is made to the invoice recipient or to a delivery address of the recipient’s choosing. In general, the ordered goods are delivered on our behalf by truck, mail, or our own delivery service according to the following cost guidelines:

Economy shipping

up to 2kg	Shipping fee CHF 7.00
from 2.1kg to 5kg	Shipping fee CHF 9.00
from 5.1kg to 10kg	Shipping fee CHF 10.00
from 10.1kg to 20kg	Shipping fee CHF 15.00
from 20.1kg to 30kg and more	Shipping fee CHF 22.00

Priority shipping

up to 2kg	Shipping fee CHF 9.00
from 2.1kg to 10kg	Shipping fee CHF 10.70
from 10.1kg to 30kg and more	Shipping fee CHF 23.00

Free shipping

Order from CHF 74

Free shipping

All express shipping charges are the responsibility of the customer.

Shipping

Products will be shipped as fast as possible.

Returns

Product quality must be checked as soon as delivered; after 5 days, delivery is considered approved.
Aucune indemnité ne sera versée pour les dommages résultant d’un stockage inapproprié.

Data protection

Customers’ personal data is treated confidentially in accordance with data protection laws and is neither shared with third parties nor sold. Sensitive data, including credit card payment information, is transmitted in encrypted form for authorization purposes. Only the data necessary to process the order and to streamline the online store experience for returning customers is stored.

Liability

Admir Cafés SA assumes no liability for non-delivery or delayed delivery of products due to incorrectly provided delivery addresses, the recipient’s absence, customs issues (export), or events attributable to force majeure.