{"id":221718,"date":"2020-03-22T14:18:39","date_gmt":"2020-03-22T13:18:39","guid":{"rendered":"https:\/\/admir-cafes.ch\/?page_id=221718"},"modified":"2026-10-02T10:12:01","modified_gmt":"2026-10-02T09:12:01","slug":"conditions-generales-de-vente-2","status":"publish","type":"page","link":"https:\/\/admir-cafes.ch\/en\/conditions-generales-de-vente-2\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<h3 class=\"has-text-align-left wp-block-heading\"><strong>Admir&nbsp;Caf\u00e9s SA<\/strong><\/h3><p>The following terms and conditions apply exclusively to private customers and restaurants. Different provisions apply to resale.<\/p><h3 class=\"has-text-align-left wp-block-heading\"><strong>General<\/strong><\/h3><p>The Terms and Conditions form the basis of a fair customer relationship. By placing an order, the customer agrees to the Terms and Conditions. We do everything we can to serve our customers\u2019 needs and ensure their complete satisfaction.<\/p><h3 class=\"wp-block-heading\"><strong>Reach<\/strong><\/h3><p>Our full range at&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/www.admir-cafes.ch\/\" target=\"_blank\">www.admir-cafes.ch<\/a>&nbsp;is intended for customers in Switzerland and the Principality of Liechtenstein. Shipments to other countries require prior approval.<\/p><h3 class=\"wp-block-heading\"><strong>Prices<\/strong><\/h3><p>All prices are per item in Swiss francs, including VAT. Price changes and limited-time promotions may occur at any time and do not require prior notice.<\/p><h3 class=\"wp-block-heading\"><strong>Payment<\/strong><\/h3><p>Our prices are net, payable within 30 days; cash discounts are not offered. The goods remain the property of Admir Caf\u00e9s SA until the invoice is paid in full. Late payment interest may be charged for late payments. Admir Caf\u00e9s SA reserves the right to charge reminder fees. All credit card payments are processed through Bs Payone. Bs Payone is a secure electronic payment solution for processing online payments over the Internet. The certified payment platform ensures simple and secure payment transactions for credit and debit cards, for both the store operator and the cardholder.<\/p><h3 class=\"wp-block-heading\"><strong>Order processing<\/strong><\/h3><p>After receiving the electronic order, the order is reviewed. Any changes will be communicated by phone or electronically within five business days.<\/p><h3 class=\"wp-block-heading\"><strong>Shipping and packaging fees<\/strong><\/h3><p>Delivery is made to the invoice recipient or to a delivery address of the recipient\u2019s choosing. In general, the ordered goods are delivered on our behalf by truck, mail, or our own delivery service according to the following cost guidelines:<\/p><p><strong>Economy shipping<\/strong><\/p><figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>up to 2kg<\/strong><\/td><td>Shipping fee CHF 7.00<\/td><\/tr><tr><td><strong>from 2.1kg to 5kg<\/strong><\/td><td>Shipping fee CHF 9.00<\/td><\/tr><tr><td><strong>from 5.1kg to 10kg<\/strong><\/td><td>Shipping fee CHF 10.00<\/td><\/tr><tr><td><strong>from 10.1kg to 20kg<\/strong><\/td><td>Shipping fee CHF 15.00<\/td><\/tr><tr><td><strong>from 20.1kg to 30kg and more<\/strong><\/td><td>Shipping fee CHF 22.00<\/td><\/tr><\/tbody><\/table><\/figure><p><strong>Priority shipping<\/strong><\/p><figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>up to 2kg<\/strong><\/td><td>Shipping fee CHF 9.00<\/td><\/tr><tr><td><strong>from 2.1kg to 10kg<\/strong><\/td><td>Shipping fee CHF 10.70<\/td><\/tr><tr><td><strong>from 10.1kg to 30kg and more <\/strong><\/td><td>Shipping fee CHF 23.00<\/td><\/tr><\/tbody><\/table><\/figure><p>Free shipping<\/p><figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>Order from CHF 74<\/strong><\/td><td>Free shipping<\/td><\/tr><\/tbody><\/table><\/figure><p>All express shipping charges are the responsibility of the customer.<\/p><h3 class=\"wp-block-heading\"><strong>Shipping<\/strong><\/h3><p>Products will be shipped as fast as possible.<\/p><h3 class=\"has-text-align-left wp-block-heading\"><strong>Returns<\/strong><\/h3><p>Product quality must be checked as soon as delivered; after 5 days, delivery is considered approved.<br>Aucune indemnit\u00e9 ne sera vers\u00e9e pour les dommages r\u00e9sultant d&rsquo;un stockage inappropri\u00e9.<\/p><h3 class=\"has-text-align-left wp-block-heading\"><strong>Data protection<\/strong><\/h3><p>Customers\u2019 personal data is treated confidentially in accordance with data protection laws and is neither shared with third parties nor sold. Sensitive data, including credit card payment information, is transmitted in encrypted form for authorization purposes. Only the data necessary to process the order and to streamline the online store experience for returning customers is stored.<\/p><h3 class=\"has-text-align-left wp-block-heading\"><strong>Liability<\/strong><\/h3><p>Admir Caf\u00e9s SA assumes no liability for non-delivery or delayed delivery of products due to incorrectly provided delivery addresses, the recipient\u2019s absence, customs issues (export), or events attributable to force majeure.<\/p><p><\/p>","protected":false},"excerpt":{"rendered":"<p>Admir&nbsp;Caf\u00e9s SA Les conditions g\u00e9n\u00e9rales suivantes s&rsquo;appliquent exclusivement aux clients priv\u00e9s et gastro.&nbsp;Diff\u00e9rentes dispositions s&rsquo;appliquent \u00e0 la revente. G\u00e9n\u00e9ral Les conditions g\u00e9n\u00e9rales sont \u00e0 la base d&rsquo;une relation client \u00e9quitable.&nbsp;Lors de l&rsquo;envoi d&rsquo;une commande, le client accepte les conditions g\u00e9n\u00e9rales.&nbsp;Nous mettons tout en \u0153uvre pour servir nos clients \u00e0 leurs besoins et \u00e0 leur enti\u00e8re [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_et_pb_use_builder":"off","_et_pb_old_content":"<!-- wp:heading {\"align\":\"left\",\"level\":3} -->\n<h3 class=\"has-text-align-left\"><strong>Admir&nbsp;Caf\u00e9s SA<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Les conditions g\u00e9n\u00e9rales suivantes s'appliquent exclusivement aux clients priv\u00e9s et gastro.&nbsp;Diff\u00e9rentes dispositions s'appliquent \u00e0 la revente.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"align\":\"left\",\"level\":3} -->\n<h3 class=\"has-text-align-left\"><strong>G\u00e9n\u00e9ral<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Les conditions g\u00e9n\u00e9rales sont \u00e0 la base d'une relation client \u00e9quitable.&nbsp;Lors de l'envoi d'une commande, le client accepte les conditions g\u00e9n\u00e9rales.&nbsp;Nous mettons tout en \u0153uvre pour servir nos clients \u00e0 leurs besoins et \u00e0 leur enti\u00e8re satisfaction.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>Port\u00e9e<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Notre gamme compl\u00e8te de&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/www.admir-cafes.ch\/\" target=\"_blank\">www.admir-cafes.ch<\/a>&nbsp;est destin\u00e9e aux clients en Suisse et dans la Principaut\u00e9 de Lichtenstein.&nbsp;Les livraisons \u00e0 l'\u00e9tranger n\u00e9cessitent un accord pr\u00e9alable.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>Les prix<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Tous les prix sont par article en francs suisses, TVA incluse.&nbsp;Les changements de prix et les promotions limit\u00e9es dans le temps sont possibles \u00e0 tout moment et ne n\u00e9cessitent aucune annonce.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>Les paiements<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Nos prix sont nets, payables sous 30 jours;&nbsp;Les remises en esp\u00e8ces ne sont pas reconnues.&nbsp;Les marchandises restent la propri\u00e9t\u00e9 de&nbsp;Admir&nbsp;Caf\u00e9s SA jusqu'au paiement int\u00e9gral de la facture.&nbsp;Un int\u00e9r\u00eat de retard peut \u00eatre factur\u00e9 pour les retards de paiement.&nbsp;Admir&nbsp;Caf\u00e9s SA se r\u00e9serve le droit de facturer des frais de rappel.&nbsp;Tous les paiements par carte de cr\u00e9dit sont trait\u00e9s \u00e0 l'aide de Bs Payone. Bs Payone est la solution de paiement \u00e9lectronique s\u00e9curis\u00e9e pour le traitement des paiements en ligne sur Internet.&nbsp;La plateforme de paiement certifi\u00e9e garantit des transactions de paiement simples et s\u00e9curis\u00e9es pour les cartes de cr\u00e9dit et de d\u00e9bit, \u00e0 la fois pour l'exploitant du magasin et pour le titulaire de la carte.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>Traitement des commandes<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Apr\u00e8s r\u00e9ception de la commande \u00e9lectronique, la commande est v\u00e9rifi\u00e9e.&nbsp;Tout changement sera communiqu\u00e9 par t\u00e9l\u00e9phone ou par voie \u00e9lectronique dans les cinq jours ouvrables.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>Frais de livraison et d'emballage<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>La livraison est effectu\u00e9e au destinataire de la facture ou \u00e0 une adresse de livraison choisie par lui.&nbsp;En principe, les marchandises command\u00e9es sont livr\u00e9es en notre nom par camion, poste ou notre propre service de livraison selon les r\u00e8gles de co\u00fbts suivantes:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Envoi Economy<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:table {\"className\":\"is-style-stripes\"} -->\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>jusqu'\u00e0 2kg<\/strong><\/td><td>Frais d'exp\u00e9dition CHF 7.00<\/td><\/tr><tr><td><strong>de 2.1kg \u00e0 5kg<\/strong><\/td><td>Frais d'exp\u00e9dition CHF 9.00<\/td><\/tr><tr><td><strong>de 5.1kg \u00e0 10kg<\/strong><\/td><td>Frais d'exp\u00e9dition CHF 10.00<\/td><\/tr><tr><td><strong>de 10.1kg \u00e0 20kg<\/strong><\/td><td>Frais d'exp\u00e9dition CHF 15.00<\/td><\/tr><tr><td><strong>de 20.1kg \u00e0 30kg et plus<\/strong><\/td><td>Frais d'exp\u00e9dition CHF 22.00<\/td><\/tr><\/tbody><\/table><\/figure>\n<!-- \/wp:table -->\n\n<!-- wp:paragraph -->\n<p><strong>Envoi Priority<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:table {\"className\":\"is-style-stripes\"} -->\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>jusqu'\u00e0 2kg<\/strong><\/td><td>Frais d'exp\u00e9dition CHF 9.00<\/td><\/tr><tr><td><strong>de 2.1kg \u00e0 10kg<\/strong><\/td><td>Frais d'exp\u00e9dition CHF 10.70<\/td><\/tr><tr><td><strong>de 10.1kg \u00e0 30kg et plus <\/strong><\/td><td>Frais d'exp\u00e9dition CHF 23.00<\/td><\/tr><\/tbody><\/table><\/figure>\n<!-- \/wp:table -->\n\n<!-- wp:paragraph -->\n<p>Livraison gratuite<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:table {\"className\":\"is-style-stripes\"} -->\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>Commandes d\u00e8s CHF 150<\/strong><\/td><td>Livraison gratuite<\/td><\/tr><\/tbody><\/table><\/figure>\n<!-- \/wp:table -->\n\n<!-- wp:paragraph -->\n<p>Tous les frais express sont \u00e0 la charge du client.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>Extradition<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Les marchandises seront livr\u00e9es le plus rapidement possible.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"align\":\"left\",\"level\":3} -->\n<h3 class=\"has-text-align-left\"><strong>Retour<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>La qualit\u00e9 des marchandises re\u00e7ues doit \u00eatre v\u00e9rifi\u00e9e d\u00e8s leur r\u00e9ception;&nbsp;apr\u00e8s 5 jours, la livraison est consid\u00e9r\u00e9e comme approuv\u00e9e.<br>Aucune indemnit\u00e9 ne sera vers\u00e9e pour les dommages r\u00e9sultant d'un stockage inappropri\u00e9.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"align\":\"left\",\"level\":3} -->\n<h3 class=\"has-text-align-left\"><strong>Protection des donn\u00e9es<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Les donn\u00e9es personnelles des clients sont trait\u00e9es de mani\u00e8re confidentielle conform\u00e9ment \u00e0 la l\u00e9gislation sur la protection des donn\u00e9es et ne sont ni transmises \u00e0 des tiers ni vendues.&nbsp;Les donn\u00e9es sensibles, notamment les informations sur les paiements par carte bancaire, sont transmises sous forme crypt\u00e9e pour la requ\u00eate d'autorisation.&nbsp;Seules les donn\u00e9es n\u00e9cessaires au traitement de la commande et simplifiant le fonctionnement de la boutique en ligne pour les clients de retour sont enregistr\u00e9es.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"align\":\"left\",\"level\":3} -->\n<h3 class=\"has-text-align-left\"><strong>Responsabilit\u00e9<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Admir&nbsp;Caf\u00e9s SA n'assume aucune responsabilit\u00e9 pour la non-livraison ou la livraison tardive des produits en raison d'adresses de livraison incorrectement d\u00e9clar\u00e9es, de l'absence du destinataire, de probl\u00e8mes douaniers (exportation) ou d'\u00e9v\u00e9nements imputables \u00e0 un cas de force majeure.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph 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